K7Games takes player privacy seriously. Here you will find, in plain and straightforward English, everything about how we collect, use, protect, and store your information — in full compliance with the General Personal Data Protection Law (LGPD — Law 13.709/2018).
Six pillars that underpin data protection on the platform
All communication between your phone or computer and K7Games servers is protected with SSL 256-bit encryption — the same standard used by Brazil's largest banks. Your data is never transmitted in plain text.
K7Games collects only the data necessary to operate the service and meet legal obligations. No data is sold or shared with third parties for commercial purposes without your explicit consent.
You can access, correct, port, or request deletion of your data at any time, directly through the account dashboard or by email. Your rights as a data subject are guaranteed and fulfilled within 15 days.
K7Games data is stored on servers with strictly controlled access, regular security audits, and encrypted backups. No complete card financial data is stored in our systems.
K7Games does not sell user lists or behavioral data to marketing or advertising companies. Your gaming data, betting history, and financial information remain within the platform.
In the event of any security incident that may affect your data, K7Games will notify affected users within the legal timeframe set by the LGPD and report to the ANPD as required by law.
Important: By creating an account or using any service provided by K7Games, you confirm that you have read and understood this Privacy Policy. If you have any questions about any point, please contact our team before proceeding.
A K7Games, operator of the website https://k7games.best ("Platform"), is the controller of personal data collected in connection with the provision of its online casino and Sports Betting services to players in Brazil.
As data controller, K7Games determines the purposes and means of processing its users' personal data, in accordance with the General Personal Data Protection Law (LGPD — Law 13.709/2018) and other applicable laws and regulations in Brazil.
For any questions related to privacy and data protection, you may contact our Data Protection Officer (DPO) at privacidade@k7games.best.
This Privacy Policy applies to all K7Games services, including the main website, mobile version, live casino, slots, Brasileirão and Copa do Brasil betting, and any other service made available under the k7games.best domain.
K7Games collects only the data necessary to operate its services securely, meet legal obligations, and deliver the best possible experience to Brazilian players. Below are the types of data we collect and how they reach us:
2.1 Data provided directly by you:
2.2 Automatically collected data:
2.3 Third-party data:
K7Games uses the data collected for the following purposes:
| Purpose | Data Used |
|---|---|
| Create and manage your player account | Full name, CPF, email, mobile number, date of birth |
| Process deposits and withdrawals (Pix, boleto, card, PicPay, Mercado Pago, TED) | Financial data, CPF, banking details |
| Verify identity and fulfill KYC/AML obligations | Identity documents, CPF, proof of address |
| Provide slots, roulette, blackjack, live casino and Sports Betting | Usage data, betting history |
| Prevent fraud, money laundering, and platform misuse | IP address, technical data, transaction history |
| Offer personalized bonuses, promotions, and cashback | Game history, preferences, deposit amounts |
| Provide player support via chat, email, and WhatsApp | Contact details, support history |
| Send account communications and promotional offers (with opt-out option) | Email, phone number |
| Ensure responsible gambling: limits, self-exclusion, alerts | Usage data, betting history, player settings |
| Comply with legal and regulatory obligations | All relevant data as required by law |
K7Games does not use your data for any purpose incompatible with those listed above without your prior, express consent.
The LGPD requires that all personal data processing have an appropriate legal basis. At K7Games, the primary legal bases used are:
Your health data is not collected by K7Games. Responsible gaming tools use only behavioral data from within the platform (betting patterns, session duration), without collecting any health or clinical information.
K7Games does not sell personal user data. Data sharing occurs only in the situations below, always with appropriate contractual safeguards:
5.1 Service providers (data processors):
We share data with companies that provide essential services to K7Games operations, including:
All providers are contractually required to process data solely in accordance with K7Games instructions, to implement appropriate security measures, and not to use the data for their own purposes.
5.2 Legal obligations:
K7Games may share data with governmental, regulatory, or judicial authorities when required by law, including the Banco Central do Brasil, the Receita Federal, COAF (Financial Activities Control Council), and law enforcement agencies pursuant to a court order.
5.3 What we never do:
K7Games uses cookies and similar technologies to enhance your experience on the platform, secure your sessions, and understand how players use the site.
Types of cookies we use:
How to manage cookies:
You can configure your browser to block cookies or to notify you when a cookie is sent. Most modern browsers — Chrome, Firefox, Safari, Opera, and Edge — offer cookie controls in their settings. Please note that disabling essential cookies may prevent the K7Games platform from functioning correctly.
On your first visit, K7Games' cookie banner lets you accept or decline non-essential cookies. You can update your preferences at any time through your account settings.
K7Games applies robust technical and organizational measures to protect your data against unauthorized access, loss, destruction, or improper disclosure:
Despite all these measures, no security system is completely impenetrable. In the event of a security incident that puts personal data at risk, K7Games will take immediate containment steps and notify affected users and the National Data Protection Authority (ANPD) within the legal timeframes established by the LGPD.
K7Games retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to applicable minimum legal retention periods:
| Data Type | Retention Period | Justification |
|---|---|---|
| Registration data (full name, CPF, email, phone number) | 5 years after account closure | Legal and tax obligations |
| KYC documents (national ID, driver's license, proof of address) | 5 years after account closure | Anti-money laundering regulations |
| Financial transaction history (Pix, boleto, card) | 5 years | Law 9.613/1998 and BACEN regulations |
| Betting and gaming history | 3 years after account closure | Dispute resolution and auditing |
| Access and security logs | 6 months | Marco Civil da Internet (Law 12.965/2014) |
| Support communications | 2 years | Dispute resolution |
| Marketing preferences and consent | Until consent is withdrawn or after 2 years of inactivity | LGPD — consent traceability |
Once the applicable retention period expires, data is securely deleted or anonymized so that the individual can no longer be identified.
The LGPD grants you, as the data subject, a set of rights that K7Games is committed to respecting and making easy to exercise. You may exercise any of these rights at any time:
Request a complete copy of all personal data K7Games holds about you, including how it is used and with whom it is shared.
Request the correction of incomplete, inaccurate, or outdated data. You can also update much of your information directly through your account dashboard.
Request the deletion of data processed on the basis of consent. Data required to fulfill a legal obligation cannot be deleted before the statutory retention period expires.
Receive your data in a structured, machine-readable format for transfer to another controller, as regulated by the ANPD.
Object to processing based on legitimate interest when there is a valid reason related to your particular situation, in accordance with art. 18 of the LGPD.
Withdraw consent for processing based on this legal basis (such as marketing) at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, send a request to privacidade@k7games.best with the subject line "LGPD Rights — [your right]". K7Games will respond within 15 calendar days from the date of receipt. Identity verification may be required before fulfilling the request, to ensure your data is delivered only to you.
If your request is not addressed to your satisfaction, you have the right to lodge a complaint directly with the National Data Protection Authority (ANPD) through the authority's official website.
K7Games services are intended exclusively for individuals aged 18 and over. The platform does not knowingly collect personal data from anyone under 18.
During registration, K7Games collects date of birth and CPF to verify age eligibility. Any account created with false age information may be closed at any time, with bonus-derived balances withheld.
If you believe a person under 18 has created an account on K7Games or had their data improperly collected, please contact our team immediately at privacidade@k7games.best. The account will be investigated and, if confirmed, closed and the data deleted.
To operate certain platform services — such as live tables streamed by international providers (Evolution Gaming, Pragmatic Play Live) and cloud IT infrastructure — K7Games may transfer some data to servers or operators located outside Brazil.
All international data transfers carried out by K7Games comply with the requirements of the LGPD (arts. 33 to 36), including:
Critical financial data of Brazilian players, including data related to Pix transactions, is processed primarily on servers located in Brazil or in countries with recognized adequacy status.
K7Games may update this Privacy Policy periodically to reflect changes in legislation, the services offered, or the privacy practices adopted.
When relevant changes occur — especially those affecting your rights or the purposes of data processing — K7Games will notify users via their registered email and through a prominent notice on the site, with at least 7 days in advance before the changes take effect.
Changes required by legal or regulatory obligations may take effect immediately, with simultaneous notification. The "Last updated" date at the top of this page always reflects the most recent version of this document.
We recommend reviewing this policy periodically. Continuing to use K7Games after changes are published constitutes acceptance of those changes. If you disagree, you may exercise your right to data deletion and close your account.
K7Games has appointed a Data Protection Officer (DPO) responsible for overseeing LGPD compliance on the platform and handling data subject requests. For any questions related to privacy, data protection, or the exercise of your rights, please use the channels below:
For LGPD-related requests, please include the following in your email subject line: "LGPD Rights" and specify the right you wish to exercise. We confirm receipt within 24 hours and respond to your request within 15 calendar days.
If you are not satisfied with our response or believe your rights have not been upheld, you may file a complaint with the National Data Protection Authority (ANPD), the government authority responsible for overseeing LGPD compliance in Brazil.
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By registering, you confirm that you have read this Privacy Policy. Available to users aged 18 and over only.